Tel: 0191 377 7345 | Email: sales@pchenderson.com

Tangent Round the Corner - All Questions

Tangent Round the Corner
Tangent Round the Corner
SKU
tangent-round-the-corner
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Question:

Why must the panels be a minimum width of 711mm?
Question by: Steven Brady on 26 Mar 2021, 00:00

Answer:

Good morning,   If the doors were smaller than 711mm wide, the hangers would be installed too close together to travel the circumference of the curve.   Thanks,   Kate Marketing Executive
Answer by: admin admin (Admin) on 5 May 2021, 09:24

Question:

I have a Tangent system in my garage. After years of satisfactory running I am now experiencing a number of problems. I think a possible partial cause is that the bottom of the doors are fouling the ground. I note that you mention this on the website and the need for height adjustment but I have not been successful in working out how to do this. Is there an instruction manual/sheet that I could refer to? I note that the hangers have two nuts but the hanger on my first door only has one. Do I need a replacement? Thank you for your help.
Question by: paul on 19 May 2021, 01:00

Answer:

Hello Thank you for the question and apologies for the delay in responding. You are correct the door can be lifted slightly by tightening the nuts on the bottom of the hangers this will raise the door slightly and hopefully stop the door hitting the floor. We do not have instructions as such as it is basically turning the nuts to lift the door. If you are still having problems or require anymore detailed information then you can of course call our customer service / technical team on 0191 3770701 and they can go over this on the telephone with you. Regards, John
Answer by: admin admin (Admin) on 5 Jul 2021, 09:17

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