Soltaire Telescopic - All Questions

Soltaire Telescopic

SKU

soltaire-telescopic

Question:

Does it matter what the depth of the door is for this product? I'm currently looking at 44mm or 54mm options would these work?

Question by: Kate Donkin on 22 Oct 2020, 01:00

Answer:

Good afternoon, The maximum recommended door depth for this product is 47mm, it hasn 't been tested to anything above this so we wouldn 't be able to recommend using it with a 54mm door. Any further questions - please get in touch. Thanks, Kate Marketing Assistant

Answer by: admin admin (Admin) on 22 Oct 2020, 16:20

Question:

I am trying to span a 5.2m gap with a sliding door solution in a residential property - preferably all returning to a pocket on one side only. Is this possible? What is the limitation with regards to the recommended height and width of the door units? if they individually weigh less than the 120kg limit - could they be taller than 2700? or wider than 1200? (or both!) thank you.

Question by: Tony Binks on 19 Jan 2021, 00:00

Answer:

Good morning,It is possible to install our Soltaire Telescopic with a cavity wall, however we do not supply the cavity frame for this application.Unfortunately even if the door weight is lower than 120kg, the maximum width and height still apply.Many thanks,KateMarketing Executive

Answer by: admin admin (Admin) on 26 Jan 2021, 08:33

Question:

Can you install this system into a pocket?

Question by: Kate Donkin on 29 Jan 2021, 00:00

Answer:

Good morning,It is possible to install our Soltaire Telescopic with a cavity wall, however we do not supply the cavity frame for this application.Many thanks,KateMarketing Executive

Answer by: admin admin (Admin) on 29 Jan 2021, 10:22

Question:

Does Henderson offer acoustical seals or brushes to work with this sliding telescopic system, or is there a recommended product for acoustic separation?

Question by: Eric on 29 Mar 2021, 01:00

Question:

Is there a maximum height or will this be dictated only by the maximum weight?

Question by: Andrew on 18 Apr 2025, 10:33

Answer:

Good morning,

The maximum door height is 3000mm.

Thanks,
P C Henderson

Answer by: Kate Donkin (Admin) on 23 Apr 2025, 08:21

Question:

Hi - is the drop seal mentioned above still available? The link appears broken? If not, what is the alternative solution for sound proofing?

Question by: Andrew on 6 Jul 2025, 14:08

Answer:

Good morning,

We no longer offer the Planet Drop Seal in our range unfortunately - I will get this removed from the product page.

Thanks,
P C Henderson

Answer by: Kate Donkin (Admin) on 7 Jul 2025, 11:16

Question:

I am after a telescopic sliding door system for 4 doors which will all go to one side stacking one on top of the other. The span is 3200mm door high 1900mm. The doors will be light of a shoji type with 3/4 Perspex panels. What system do you recommend? Thanks

Question by: john shepherd on 25 Nov 2025, 01:29